Shipping and Delivery

We make sure that all our orders are dispatched and shipped on time with no lapse from our end. However, volume of the order, postal mishandling and technical malfunctioning can be the factors delaying your order. Your order takes 3- 5 business days to process and the order is then dispatched with a tracking code mailed to you. Shipping after processing usually takes 10-15 working days. However transit time and courier service may however vary, depending from where it is shipped.


Typically, applicable customs or import duties are charged when the package arrives at its destination country. Fees on a shipment have to be paid by the receiver (also applicable to retail and wholesale customers). These fees are paid to your local carrier or government. These fees are not implemented or collected by Mara Mma and thus cannot be refunded. We do not have control over these fees and cannot estimate or confirm what the fees would be, since customs policies and import duties vary from country to country. We recommend contacting the local customs office for information on fees before placing your order, to avoid unforeseen charges.